Qatar Airways Jobs For Cargo Operations Officer

Qatar Airways Jobs For Cargo Operations Officer

We are pleased to announce an incredibly exciting opportunity to join our Cargo team in Karachi, Pakistan.

In this role you will be monitoring smooth cargo operations at the station/region through close coordination with the GHA’s and staff within the station/region. Continuously monitor and develop adherence to regulations outlined by local authorities and regulatory bodies and ensure strict compliance to IATA regulations for effective movement of inbound and outbound cargo whilst reducing operation costs involved.

Key Accountabilities include:

• Constantly monitor the cargo handling in the station/region and suggest to Head Office best practices to be implemented within the station/region to achieve operational excellence.
• Implement, monitor and review Standard Operating Procedures (SOP) and Service Level Agreements (SLA) with the GHA’s in the station/region to ensure smooth cargo operations.
• Streamlining policies with GHA staff in order to follow procedures in the absence of cargo staff at the respective station/region.
• Ensure smooth interface from Sales/GSA to GHA including booking priorities, clear FBL instruction and priorities are given to GHAs, special cargo is handled correctly, pre-alerts sent.
• Directing staff and GHA to contribute highest level of service standard and optimum utilization of space and available payload, by co-coordinating with Ground Handling Agents and inter departments.
• Maintain on time performance of aircraft operations and ensure no delays occur due to ground operations, throughout the delegated station/region by making all arrangements well ahead of time.
• Ensure discrepancies and non-conformances are minimized in order to reduce claims and penalties at the respective station/region, to increase customer satisfaction and reduce carrier liability.
• Co-ordinate with customer services / cargo claims departments at Head Office and forward all necessary claim documents, handle discrepancies and all administrative issues related to station/region in the fixed time frame.
• Implement the developed strategies to enhance services offered whist reducing operational unit costs incurred in the station/region. Further be a part of the airline operating committee to address infrastructure issues.
• In tandem with the Regional Cargo Office, trucking for QR cargo both import and export is to be coordinated and supervised.
• Coordinate with Regional Office to strive for continious reduction/renegotiation of handling costs.
• Liaise with local Government/ Customs Authorities for obtaining permission; to comply with regulatory issues related to cargo operations.
• Ensure that the operations staff/GHA staffs of the station has followed mandatory training requirements and possess valid licenses to handle cargo (DG, LAR) at the respective station.
• Assist on-board Loadmaster in offloading and loading activities of aircraft whenever required.
• Based on operational requirement assist other stations as required.
• Undertake spot checks on invoice verification for operational based costs as per Regional/Head Office requirements.
• Ensure all safety and security incidents are thoroughly investigated through to root cause analysis and reported within company timeframes.
• Conduct station audits/inspections checks in line with HQ guidelines on specific areas of the business.
• Beside the normal duties assigned, the Cargo Operations Officer in KHI is expected to provide support to Regional Manager of Cargo Operations in following up on AQDs/reports/audits and investigations and others as required.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possibl

Qualifications

To be successful in this role you will need.

• Bachelor’s Degree with minimum 3 years of job-related experience.
• Command of English language
• Knowledge in air cargo operations is a must
• Air Cargo Management
• Ramp Handling Course
• Dangerous Goods Regulations
• Live Animal Regulations
• Perishable cargo handling
• Load Control Course
• Detailed knowledge of IATA Cargo handling, IATA Cargo Services Manual, DGR regulations and other pertinent operational regulations.
• IATA Cargo iQ.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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