Daraz.pk Jobs Sr. KAM - Digital Goods

  

Launched in 2012, Daraz is South Asia's online shopping and selling destination of choice - present in Pakistan, Bangladesh, Sri Lanka, Myanmar, and Nepal. Supported by a wide range of tailored marketing, data, and service solutions, the pioneering e-commerce ecosystem in South Asia has 30,000 sellers and 500 brands, serving 5 million consumers. With 2 million products available, Daraz offers a diverse assortment of products in categories ranging from consumer electronics to household goods, beauty, fashion, sports equipment, and groceries. Focused on providing an excellent customer experience, it offers multiple payment methods including cash-on- delivery, comprehensive customer care, and hassle-free returns. Daraz is owned by Alibaba Group Holding Limited.

Organization: Daraz.pk

Position: Sr. KAM - Digital Goods

Location: Karāchi, Sindh, Pakistan

At Daraz, we believe in chasing hard towards big goals. By 2022, we have six aspirations to lead Pakistan into the digital era:

• As the market leader, we will continue to drive 100% annual growth of the ecommerce market for the next 4 years.
• Reach 200,000 active Daraz sellers (all educated through Daraz University).
• Engage 25 million Daraz users monthly by being relevant, convenient and service-minded.
• Create 1 million jobs for marketplace participants.
• Fully digitalize the logistics ecosystem with real-time visibility for customers regardless of location.
• Introduce digital payments to 10 million new customers.

Job Responsibilities

• Manage digital goods categories; closely work on increasing share of digital transactions on Daraz’s platform.
• Work on Tech integration; coordinate with internal and external stakeholders to deliver expectations.
• Performance Improvement; analyze performance and work on improving customer experience.
• Collaboration; collaborate with internal & external stakeholders for joint promotions and increasing online & offline visibility.
• Plan on-site campaigns
• KPIs include increasing share of digital transaction on Daraz’s platform, increasing daily & monthly active users, achieve monthly GMV.

Requirements

• 3-5 years experience
• Background of setting up categories
• Analytical skills

Competencies Required

• Communication
• Problem solving
• Decision making/judgement
• Innovation
• Operational

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