Wateen Telecom Limited Jobs NETWORK ENGINEER – COLLABORATION

 

Wateen Telecom Limited Jobs NETWORK ENGINEER – COLLABORATION

Organization:  Wateen Telecom Limited

Position:  NETWORK ENGINEER – COLLABORATION

Location: Karachi

Position Summary:

Network Engineer Technical Solution is responsible to Provide in-depth post sales technical services to the customer and will ensure customer satisfaction with deployment and operation of Cisco based Unified Communication (IP Telephony & Video Conferencing) products.

Responsibilities:

• Implementation, Operation and Optimization assistance around Telephony & Video Conferencing solutions. 
• Installation, configuration, and post deployment after sales maintenance support
• Provide technical assistance to customer on product operation and configuration 
• To maintain technical competency on assigned products and solutions

Skills:

• 2+ years relevant experience in deployment, configuration and support of Cisco based IP Telephony and Video conferencing solution.
• Working knowledge and understanding of Unified Communication Solution, IP Telephony & Messaging, IP Contact Centers & WebEx Meeting Server
• Good understanding and Hands on experience of Cisco IP Telephony (CUCM) solution including Voice Gateway, Cisco Meeting Server, Cisco Expressway and UCCX
• Hands-on Experience of Integrations of Third-Party product with Cisco IP Telephony solution 
• Ability to work independently and with direct or cross-functional teams 
• Leading off-business hours routine upgrades and troubleshooting activities
• Excellent communication skills to interact with and assist all at various levels within customer organization. 
• Must have excellent written, oral communication and listening skills 
• Self-motivated with solid leadership and collaboration skills

Education & Experience:

• Bachelor’s Degree (BS/BE) in Computer Science, Electronic / Telecommunication Engineering 
• Network certification (CCNA/CCNP Collaboration) is a strong advantage.
• 2 + year Customer facing experience

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Wateen Telecom Limited Jobs NETWORK ENGINEER – COLLABORATION