United Bank Limited (UBL) is looking to hire fresh and experienced individuals as Customer Care Officers. We are looking for committed and passionate individuals who are willing to be a part of the banking service industry.
If you have exceptional written and verbal communication skills, have a can-do service attitude and the confidence to undertake a challenge, then this is the place for you!
Key Responsibilities:
• Handle customer queries within the standard time, as defined by management
• Highlight issues and queries faced during complaint resolution to their respective team supervisors/ managers
• Monitor and follow up with the concerned department who are responsible for resolving complaints and to close the same on Complaint Management & Tracking System
Skills Required
· Customer focused
· Good communication skills
· Team player
· Adherence to high customer service standard
Eligibility Criteria
• Minimum Bachelor’s from a HEC Recognized Institute / University
• Fresh Graduates are encouraged to apply
Timing: Shift based
Location: Karachi & Islamabad
If you meet the eligibility criteria, please forward your resume to resource.onboarding@ubl.com.pk and submit your applications before January 31, 2022
Only shortlisted profiles will be contacted.
“We welcome applications from talented resources irrespective of ethnicity, gender, religion and any disability. UBL is committed in promoting equality at the workplace and creating an inclusive culture.”
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| United Bank Limited (UBL) Jobs Customer Care Officer 2022 |
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