Customer Relationship Officer – Job Description
Location: Mirpur Khas,Karachi, Sindh
The Customer Relationship Officer is responsible for prospecting for clients, appraising loan clients and monitoring and developing his/her loan portfolio
He will also be responsible for developing the savings and deposits portfolio for the target groups.
Responsibilities:
- To achieve given target and maintain quality of Gross Loan Portfolio.
- To organize prospecting and communication actions in the zone of intervention (markets and commercial areas) by collaborating with the other Customer Relationship Officers and customer services officers.
- To ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service
- To assist the clients for loan application and conduct loan appraisal and to collect detailed information (personal, business, guaranties) on the field.
- To organize recovery actions in case of late repayment as per internal procedures
- Cross Selling other products of bank
Required Education & Experience:
- Minimum Graduates
- 01 years’ experience as Loan Officer / Credit Officer is preferable. Fresh candidates may also apply. Having own bike is an added advantage
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Advans Pakistan Microfinance Bank Ltd. is the 6th Greenfield of the Advans Group. Advans Pakistan MFBL was incorporated as a public limited company under the Companies Ordinance, 1984, on 17 April 2012 and was granted a license by the State Bank of Pakistan on 28 June 2012 to operate as microfinance bank in the province of Sindh. Advans Pakistan Microfinance Bank offers microfinance banking and related services to the poor and underserved segment of the society as envisaged under the Microfinance Institutions Ordinance, 2001. Advans Pakistan Microfinance Bank offers a full range of financial services to micro, small and medium-sized enterprises (MSMEs): Loans to MSMEs range from PKR 10,000 to PKR 500,000 and current and savings accounts for individuals and MSMEs as well as Gold Loan products.
Advans SA’s shareholding structure combines the expertise of Advans International with the financial solidity of six Development Finance Institutions. These organizations have for many years been pivotal to the development of microfinance sector. Advans targets frontier, emerging and developing countries in Africa, Asia and the Middle East.
We know that ultimately to achieve our huge ambitions, it is our PEOPLE who make all the big difference. If you are interested in becoming part of a multinational financial group, this is the place for you.
We are ABMITIOUS & INCLUSIVE. Whether you are looking for a first job or taking the next step in your career, we offer many ways for you to realize your ambitions. Come and work with us and you’ll have opportunities to make connections all over the world and help build the bank for the future.
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